Customer Service Specialist

Provide excellent customer service in our retail storeManage and respond to customer and sales inquiries via email and in personProcess and fulfill online and in-store orders accurately and on timeMaintain a clean, organized, and visually appealing retail spaceMonitor, restock, and help manage store inventoryAssist with retail order fulfillment, including packaging and preparing shipmentsOperate point-of-sale systems

• ?? Benefits :

Health InsuranceDental InsurancePaid Time Off (PTO)Employee discounts

• ? Qualifications :

Strong communication and organizational skillsComfortable using email, POS systems, and basic order management toolsAbility to manage multiple tasks with attention to detailPrevious retail, customer service, or fulfillment experience preferredMust be dependable, punctual, and able to work both independently and as part of a teamExperience with Shopify is a plus