Director of Revenue Operations

Job Description

Job Description

Company Overview :

Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.

Job Summary :

We are seeking a strategic and hands-on Director of Revenue Operations to align and streamline our sales, marketing, and customer success functions. This leader will own our revenue technology stack, drive data-driven decision-making, and implement scalable processes that accelerate revenue growth and maximize profitability. You will serve as a key partner to executive leadership and go-to-market (GTM) teams, translating high-level business objectives into operational strategies and execution plans.

Key Responsibilities :

• Strategic Leadership :  Develop and execute the comprehensive RevOps strategy, ensuring alignment across all revenue-generating departments.
• Process Optimization : Design, implement, and continuously improve end-to-end revenue processes, including lead management, pipeline management, forecasting, and account handoffs.
• Systems and Technology Management :  Own, evaluate, and optimize the GTM technology stack (e.g., CRM, marketing automation, sales enablement), ensuring seamless integration and data flow.
• Data, Analytics, and Forecasting :  Define and track key performance indicators (KPIs), build comprehensive reporting and dashboards, and deliver actionable insights to drive strategic decisions. Lead the revenue forecasting and planning processes to ensure accuracy.
• Cross-Functional Collaboration :  Partner with senior leaders across Sales, Marketing, Customer Success, and Finance to ensure operational alignment and facilitate effective communication.
• Sales Enablement :   Support the creation and maintenance of sales enablement resources, playbooks, and training programs to increase GTM team productivity.
• Change Management : Drive adoption of new processes and tools through effective communication, training, and stakeholder management.

Qualifications :

What You will Get :

Must haves :

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.