CRM Manager

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned CRM Manager with the Development Department.

The CRM Manager will bring a passion for the mission of Harlem Children’s Zone : break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Reporting to the Director of Development Operations, the CRM Manager will perform the critical role of maintaining the Raiser’s Edge NXT database and related platforms for HCZ. This position will be responsible for ensuring the integrity and accuracy of donor information in collaboration with the Development Team. The manager will design, build, and deliver custom reports and lists to facilitate the work of the development team. This includes database cleanup, imports, analyzing trends, custom fundraising reports, and records maintenance. The role includes monitoring the integrity of the information contained in the database and determining how to translate data into usable, actionable information for the formation and execution of fundraising strategies and metrics.

For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know .

Requirements

• Bachelor's Degree
• Minimum 3 years of experience working with Raiser's Edge NXT in a non-profit setting.
• Familiarity with other fundraising tools or CRMs is a plus. Salesforce experience is welcome.
• Blackbaud Professional Certification preferred.

Who You Are

What You’ll Do

Database Management :

Reporting & Analytics :

Gift Processing :

Donor Stewardship & Engagement :

Training & Support :

Schedule

Benefits

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.

Our exceptional full-time benefits include :

The salary range for this position is $65,000 to $75,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants.

Harlem Children's Zone and Promise Academy Charter Schools do not provide work visas for candidates who require employer sponsorship to ensure work authorization in the United States. Harlem Children's Zone is an Equal Opportunity Employer.