Senior ITSM Solutions Engineer
VirtualVocationsGrand Rapids, Michigan, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Senior Solutions Engineer, ITSM.
Key Responsibilities
Specialize in ITSM offerings to design, implement, and optimize solutions for enterprise customers
Collaborate with cross-functional teams to enhance the customer journey and assess client needs
Deliver presentations, demonstrations, and proof of concepts to customers and prospects
Required Qualifications
5+ years of experience in a pre-sales role with mid-market / enterprise customers
Experience selling ITSM solutions for managing and delivering IT services
Ability to interpret complex business problems and develop value-based solutions
Comfortable interacting with both business executives and technical audiences
Proven track record of building executive relationships and collaborating across teams
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Solution Engineer • Grand Rapids, Michigan, United States
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