Operations Assistant

Job Description

Job Description

Operations Assistant

Hours : 8 : 30-5 : 00 Local Time

Location :  Full Time in Office with possibility of a hybrid schedule after 6 months

Compensation : Based on Experience

Offices : At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States :

• California : Irvine
• Florida : Tampa
• Idaho : Sandpoint
• Illinois : Chicago
• Louisiana : Covington
• Minnesota : Shoreview
• Pennsylvania : Canonsburg
• Texas : Arlington and Houston

Who We Are :

Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network spans over 400 different markets and we proudly write business in all 50 states.

USG has consistently earned recognition for our excellence, being ranked as a 5-star MGA by Insurance Business of America for four consecutive years. Moreover, we take pride in our continuous acknowledgment as a Top Insurance Workplace over the past five years, as voted on by our current team members.

Understanding that a fulfilling culture is paramount in career satisfaction, we at USG prioritize fostering a collaborative and mentoring-focused environment. We recognize the pivotal role each team member plays in our success, emphasizing hands-on training to ensure everyone feels comfortable and confident in their role. At USG, we actively empower our team members to bring their authentic selves to the workplace, recognizing that fostering diversity is essential for a thriving, creative, and dynamic professional environment.

In today's rapidly evolving business landscape, embracing cutting-edge technology is not just a choice but a necessity for staying relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement.

Embark on your professional journey with USG, where it's more than just a job – it's a vibrant and supportive community committed to nurturing your success.

The Role Itself

We’re seeking an Operations Assistant who thrives in a fast-paced, high-energy environment and brings a positive, solutions-focused mindset to every task. The ideal candidate will be highly organized, adaptable, and able to manage shifting priorities with professionalism and enthusiasm. You should be energized by working in a dynamic and sometimes chaotic environment, while maintaining accuracy and attention to detail. A willingness to constantly learn, grow, and take on new challenges is essential, along with strong communication skills and the ability to collaborate effectively across all levels of the organization.

Responsibilities include :

The Operations Assistant provides high-level administrative and operational support to the Chief Operating Officer (COO) and leadership team, ensuring smooth day-to-day operations and effective coordination across departments.

Key Responsibilities

What We Are Looking For :

Qualifications & Skills

To perform this role successfully, the Operations Assistant must consistently demonstrate competence in each essential job duty. The ideal candidate will have :

What USG has to offer :

Company-paid benefits : Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program

Join Us!

If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We're looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance.

Visit https : / / www.usgins.com / index.aspx to learn more about our work, our team, and the opportunities we have available.

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