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Facilities Coordinator

Facilities Coordinator

AthleticoOak Brook, IL, US
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Facilities Coordinator

Reporting to the Director, Facilities Management, the Facilities Coordinator will be the first point of contact for the management of daily facility maintenance and repair requests from Athletico clinics. The facilities coordinator will provide administrative support to the Facilities team by coordinating work orders, coordinating with multiple trades, working directly with an outside 3rd party facilities maintenance and repair program, maintaining records involving maintenance and repairs, and fulfill budget / accounting documentation requirements associated with these tasks. The Facilities Coordinator will coordinate with multiple levels of our clinical staff daily and will escalate situations to leadership when appropriate.

Essential Duties and Responsibilities :

  • Coordinate directly with Athletico's 3rd Party Facilities Management vendor to manage day-to-day facilities, appliance and physical therapy equipment maintenance and repair obligations.
  • Oversee facilities, appliance and physical therapy equipment service repair / maintenance requests. Coordinate, in conjunction with the 3rd Party Facilities Management vendor, with appropriate staff, vendors or other service providers, ensuring prompt resolution and customer satisfaction. Schedule and monitor maintenance and repair activities to minimize impact on the business.
  • Coordinate with a vendor network of multiple trades, including physical therapy equipment vendors and facilities maintenance / repair vendors to ensure successful completion of work orders.
  • Provide immediate response to work orders and emergency situations while working with facilities staff and clinical teams to coordinate repairs and corrective measures as appropriate.
  • Coordinate proposals for new and preventative maintenance and repairs.
  • Assist in maintaining a database of vendors, service providers and other resources.
  • Track the completion of preventative maintenance tasks according to prescribed schedules.
  • Review leases to determine Landlord vs. Tenant maintenance and repair obligations prior to proceeding with any work. Work closely with 3rd Party Facilities Management vendor to ensure the appropriate party completes maintenance / repair obligations.
  • Provide ongoing assistance for facilities and physical therapy equipment-related invoice processing.
  • Review and process all administrative requests timely to ensure compliance with corporate policies and procedures.
  • Coordinate with utility companies for new and existing centers, including ordering of new service, changes, disconnections and misc. issues.
  • Ability to work with various municipalities regarding permits, inspections and other similar requirements.
  • Communicate effectively with local, regional and territory managers regarding various facilities and physical therapy equipment issues.
  • Provide administrative support to the Facilities and Real Estate Team.

Core Competencies :

  • Excellent communication skills, both verbal and written
  • Excellent critical and independent thinking skills
  • Willingness to collaborate and work as a team
  • Ability to work effectively with a variety of personalities
  • Ability to address and resolve conflicts in a constructive manner
  • Ability to drive results
  • Ability to multitask in a fast-paced environment
  • Customer-service focus to support clinics
  • High attention to detail and timelines
  • Qualifications :

  • Education : High School Diploma required. Associate's / Bachelor's degree preferred.
  • Work Experience : 1-2 years of experience in a comparable position.
  • Knowledge and Technical Skills : Ability to meet deadlines. Ability to work in a fast-paced, dynamic environment. Intermediate MS Office skills including Excel, Word, Outlook and PowerPoint. Experience establishing and maintaining relationships with individuals at all levels of the organization.
  • In-Office Requirements :

  • This role requires frequent collaboration with team members and participation in client meetings, making an on-site presence essential.
  • Language Skills :

  • Ability to read, write and speak English proficiently.
  • Work Environment :

  • Required to be in-office 3-4 days per week.
  • Additional Benefits offered with this full-time position :

  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • NEW FOR 2025 KinderCare Discount
  • NEW FOR 2025 Headspace for Friends / Family
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • Legal & Credit Monitoring
  • PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Physical Therapy / Occupational Therapy benefits as an employee
  • Bereavement Time Off & Resources
  • Commuter : Pre-Tax Transit & Parking
  • Retirement 401(k) w / Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Plus more! Learn more by checking out Athletico's Benefits Summary and ID&E Benefits.
  • Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

    Minimum Salary / Wage

    USD $24.00 / Hr.

    Maximum Salary / Wage

    USD $26.00 / Hr.

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