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Part-Time Front Desk Coordinator
Part-Time Front Desk CoordinatorResource Center • Dallas, TX, US
Part-Time Front Desk Coordinator

Part-Time Front Desk Coordinator

Resource Center • Dallas, TX, US
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Reports to :

  • Director of Facilities Management  Position Overview :    The Front Desk Coordinator is a visitor’s first point of contact with the agency.
  • They are responsible for professional and knowledgeable interactions with visitors, clients, and staff.
  • The Coordinator will provide Center tours as needed, offer appropriate information and referrals, assist with event planning and execution, and provide typical front office services for the agency.

Job Duties & Responsibilities :

  • Answer, screen, and route calls, take messages, and respond to inquiries  Provide information and referrals for walk-in visitors, and phone contacts                                            Welcome visitors, verify and record information, follow all visitor / staff protocols  Address requests and concerns in a timely, respectful, and professional manner                                     Develop knowledge of the agency.
  • Be aware of programing, services, and events                                       Assist in volunteer scheduling, venue coordination, and timely project completion  Follow agency policies and procedures  Maintain various logs, trackers, and databases  May provide clerical or other support to various departments                                                                  Proactively handle any arising issues and troubleshoot any emerging problems  Handle confidential information in a responsible manner                                                                                                           Communicate & respond to power outages, or other urgent facility situations                                              Monitor surveillance cameras, watch for suspicious activities, and respond to concerns                               Participate in the upkeep of the Center, follow maintenance request procedures                                       Assist with special events at night or on weekends as needed  Help maintain the cleanliness and order of the reception and entrance areas.  Job Requirements & Qualifications :

  • High school diploma or equivalent; some college preferred  Bilingual Spanish preferred  Detail-oriented with the Ability to handle a moderate to heavy workload and lift 25-50lbs  Ability to work flexible hours (some late nights and weekends required)  Proficient experience with Microsoft computer applications   Working knowledge of audio-visual equipment, multi-line phones, and computers  Experience in customer service, general office, event coordination, or related fields  Ability to multi-task with frequent interruptions, follow instructions & work unsupervised     Strong organizational, communication, & follow-up skills.
  • Exhibit team-oriented behavior      Knowledge of the LGBTQ community, its advocacy issues, trends, & support services      Strong people skills, ability to work cooperatively with diverse staff and volunteers     Powered by JazzHR
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    Front Desk Coordinator • Dallas, TX, US

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