Guest Services Specialist

Guest Services Specialist

We are seeking a Guest Services Specialist to join our team. The Guest Services Specialist will provide professional and responsive guest services for our conference facilities department.

Key responsibilities include :

• Assist in the coordination and execution of various meetings and events.
• Assist in ensuring event and group / office budgets are adhered to.
• Recommend caterers and menus for meetings and events, and communicate / place orders with vendors.
• Familiarity with office / conference layout in order to assist with facilitating meeting logistics.
• Coordinate with other departments, including marketing.
• Beverage / coffee / food set-up and break-down for daily meetings.
• Conference planning utilizing event management software.
• Inventory of catering supplies / maintenance of catering pantries including coffee machines, other appliances.
• Maintenance of conference rooms and visitor offices.
• Light administrative duties (scanning, copying, invoice, etc.)
• Act as back-up receptionist (answer and direct calls to appropriate persons; greet guests and visitors, etc.)
• Ability to lift a minimum of 35 pounds.
• Special projects and additional duties as assigned.

Qualifications :

Minimum Education : Bachelor's Degree in Marketing / Hospitality / Food Service Management / Public Relations from an accredited University.

This position may be filled in District of Columbia. The base salary range for this position in these locations is $25.50 / hr - $36.70 / hr. This range may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer : comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file.