Collections Specialist

Job Description

Job Description

Overview :

Collections Specialist– Contract – North Louisville

Location : Onsite in North Louisville area

Schedule : M – F 8am to 5pm (some flex around core hours)

Pay Rate : $20 to 24 an hour depending on experience

Full Description :

LHH is currently recruiting a Collections Specialist in North Louisville. This is an onsite, contract-opportunity with a mid-size collaborative team.

Search Managed by : Elisia Bybee

Position Summary :

Review and manage account portfolios daily, prioritizing tasks based on payment status and risk level.

Keep detailed records of all collection efforts, ensuring documentation is current and audit-ready.

Apply a high level of precision when analyzing payment behaviors, while fostering positive client relationships.

Conduct targeted investigations into account discrepancies, aligning resolutions with established A / R performance benchmarks.

Initiate outbound calls to clients with overdue balances, maintaining professionalism and tact throughout interactions.

Identify and address root causes of delayed payments, offering solutions that prevent recurrence.

Collaborate cross-functionally with sales, customer service, and internal teams to resolve billing disputes and close out customer claims, aiming to reduce aging receivables.

Contribute to team goals by helping surpass monthly collection quotas, enhancing overall cash flow and reducing delinquency and DSO metrics.

Complete time-sensitive documentation related to Lien and Bond Claims, adhering to legal and procedural deadlines.

Uphold all internal policies and external regulations governing debt recovery and collection practices.

Support additional responsibilities as delegated by the Corporate Credit Manager or Team Lead.

Required Skills & Qualifications :

2-year college degree; or equivalent work experience required

Strong communication skills both verbal and written

Ability to handle sensitive customer interactions with professionalism

Working knowledge of basic accounting principles

Proficient with Microsoft Office Suite, Excel, and experience within an ERP system.

Pay Details : $20 to $24 per hour

Pay Details : $20.00 to $24.00 per hour

Search managed by : Elisia Bybee

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.