Job Description
Job Description
Job Title : Licensed Insurance Customer Service – State Farm Agent Team Member
Job Summary :
Are you an energetic, licensed insurance professional looking to grow your career in a supportive, customer-focused environment? Join our winning State Farm Agency team as a Licensed Customer Service Representative. In this role, you’ll build lasting relationships with clients, provide excellent service, and help our agency grow. If you thrive in a fast-paced environment and are motivated to succeed, this is your opportunity for a rewarding career with great income potential and advancement opportunities.
What You’ll Do :
- Build and maintain strong customer relationships through value-based conversations
- Provide prompt, accurate, and friendly customer service (policy changes, billing inquiries, claims support, coverage questions)
- Educate clients on Auto, Home, Life, and Health Insurance options using a needs-based approach
- Proactively follow up with customers to ensure satisfaction and retention
- Support the agent with daily office operations and business growth goals
What You’ll Get :
Base salary plus competitive commission and bonusesPaid time off (vacation and personal / sick days)Retirement plan with company matchGroup life insurance benefitsValuable hands-on experience and career developmentAdvancement potential within the agencyWhat We’re Looking For :
Active Property & Casualty license (required)Active Life & Health license (required)Strong communication skills (verbal, written, and listening)Excellent interpersonal and customer service skillsDetail-oriented, organized, and self-motivatedAbility to problem-solve proactively and work effectively on a teamComfortable with technology and able to learn new systems quicklyCommitment to accuracy and timely completion of tasksMust stay current with licensing, continuing education, and industry changesWhy Join Us?
This is more than a service job — it’s a career growth opportunity. You’ll gain valuable insurance industry experience, work in a supportive team environment, and have the potential to advance within the agency.
Apply today to join our team and take the next step in your insurance career!