Landscape Customer Service Representative

Join Our Team as a Customer Service Champion in the Green Industry!

Are you a passionate individual who thrives on delivering exceptional customer care? We're seeking a dedicated Customer Service Associate to lead customer care on our landscape distribution site! In this pivotal role, you'll create lasting impressions by warmly greeting customers and expertly addressing their needs, ensuring they have a positive and memorable experience with our wide range of landscape materials. Your commitment to service will not only help customers find the perfect products but also foster loyalty and trust that keep them coming back.

As a key player on our team in the vibrant green industry, you'll take pride in keeping our office visually appealing while collaborating with your teammates to efficiently complete daily tasks. From enhancing in-store displays to processing transactions and ensuring accurate financial records, your contributions will be essential in creating a smooth and enjoyable environment for both customers and fellow associates. If you're driven, enthusiastic, and eager to elevate the customer experience while supporting your teammates in the world of landscaping, we want to hear from you!

Step into a role where you can make a real impactapply today and help us serve our customers with exceptional care in the green industry!

This is a full-time role at KAT Wholesale in Olathe, Kansas. Hourly Range : $18.00-$20.00 dependent on experience.

Key Responsibilities :

• Assist Customers : Provide knowledgeable and friendly service to customers, addressing their inquiries, helping them locate products, and offering expert advice on landscape materials to ensure a positive shopping experience.
• In-Store Merchandising : Ensure that merchandise is displayed attractively and effectively within the store, restocking shelves as needed and organizing products to enhance visibility and accessibility.
• Task Completion : Efficiently complete assigned tasks and work orders to meet daily operational goals and deadlines.
• End of Day : Enter all sales transactions accurately recording in the Day End Excel Sheet throughout the day. At the end of the day, reconcile the sheet with the EOD report, fix any discrepancies, and securely compile all necessary financial documentation for accounting.
• Work Quality : Consistently perform all duties to a high standard, ensuring product integrity and customer satisfaction.
• Work Safely : Adhere to safety protocols and best practices to prevent accidents and ensure a safe working environment.

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We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!