Spa Locker Room Attendant (Female)

Job Description

Job Description

The Spa Attendant is responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. They are responsible for keeping the lounge, locker room, and other guest areas neat, clean and stocked with all amenities.

Duties and Responsibilities :

Be on time for shift and maintain consistent, regular attendance record.

Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker / facility area.

Stock locker room supplies and amenities.

Ensures adequate stock of supplies and equipment; inform manager when stock is low.

Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and / or discounts available.

Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests.

Maintain complete confidentiality in all guest matters in accordance with company policy;

Handle guests’ questions and concerns professionally and courteously.

Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.

Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.

Maintain a positive attitude and contribute toward a quality work environment.

Assist in all areas of spa operation as requested by management.

Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Qualifications :

Ability to be efficient and productive in a fast-paced environment.

Must have enthusiasm and possess excellent customer service skills.

Enjoy working with people and possess a friendly and outgoing personality.

Excellent communication and listening skills.

Must be a team player.

Benefits : Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.