Sales Compensation Analyst II

Sales Compensation Analyst II

Sales Compensation Analyst II

Reports To : Director, Compensation & HRIS

Status : Full-time, Regular position, Hybrid (Tues - Thurs in office; Mon & Fri work from home)

Category : HR

Location Name : Service Experts HQ

Location Address : 3400 N. Central Expressway, Suite 410 Richardson, TX 75080

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary :

The Sales Compensation Analyst plays a key role in supporting a fast-paced, high-growth organization by managing and optimizing compensation programs that attract, motivate, and retain top talent. This role is both analytical and operational ensuring accurate commission payouts, supporting incentive plan design, and maintaining data integrity across multiple systems. The ideal candidate is detail-oriented, thrives in a collaborative environment, and enjoys working cross-functionally to deliver scalable, data-driven solutions that fuel business growth.

Key Responsibilities :

• Sales Commission Administration : Own the end-to-end commission process from collecting and validating sales data to calculating payouts and reconciling discrepancies. Ensure timeliness and accuracy of all commission payments in partnership with Sales Operations, Finance, and Payroll.
• Commission Plan Implementation & Optimization : Support the design, modeling, and rollout of commission and incentive plans that align with company goals. Run what-if analyses, test payout models, and provide feedback on plan effectiveness and cost impact.
• Reporting & Analytics : Develop and maintain regular commission and incentive reports for sales leadership and Finance. Provide insights on plan performance, attainment trends, and potential risks or anomalies.
• System & Process Management : Maintain data integrity across HRIS, CRM, and commission management tools. Identify process gaps and recommend automation or system improvements to enhance accuracy and efficiency.
• Cross-Functional Collaboration : Partner closely with Sales Operations, Finance, HR, and IT to ensure smooth execution of commission cycles and resolve data or policy issues quickly.
• Policy & Documentation : Maintain accurate commission plan documents, payout guidelines, and process documentation. Ensure plans are clearly communicated and consistently applied across all teams.
• Audit & Compliance : Conduct regular audits of commission calculations and data inputs to ensure compliance with plan terms and internal controls. Support internal and external audit reviews as needed.
• Ad Hoc Analysis & Support : Respond to leader and employee inquiries regarding commissions, plan details, and payments. Provide analytical support for new incentive initiatives or territory realignments.
• Market Analysis & Pay Benchmarking : Conduct market pricing reviews to ensure pay practices are competitive and consistent. Provide recommendations for compensation structures that support scalability and growth.

Qualifications :

What Do We Offer You as a Service Experts Employee?

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process.