Drive the next evolution in lending—be the strategic force behind smarter, faster, and future-ready loan operations.
We’re looking for a dynamic and experienced Vice President of Loan Operations Officer to lead and evolve our loan operations function across the organization. This role is ideal for a senior-level professional with deep knowledge of banking operations, regulatory compliance, and strategic execution—someone who can connect the dots between people, process, and performance.
What You’ll Do :
- Provideleadership to the Loan Operations team, overseeing processing, servicing, documentation, and regulatory compliance.
- Develop and execute lending operations strategies aligned with enterprise objectives, growth initiatives, and evolving compliance standards.
- Collaborate cross-functionally with teams including
- Commercial Lending, Consumer Lending, Risk, Compliance, IT, and Deposit Operations to deliver a seamless and efficient customer experience.
- Own and optimize the loan servicing platform and core banking systems, including upgrades, integrations, and system performance.
- Ensure regulatory compliance across all loan products and processes (e.g., HMDA, Flood, Escrow, CRA, and more).
- Coach, mentor, and lead departmental leaders to promote a culture of excellence, accountability, and continuous improvement.
- Leverage operational metrics to drive process improvements, system automation, and service optimization across the loan lifecycle.
- Oversee complex and high-impact areas such as charge-offs, non-accruals, OREO, credit bureau reporting, and year-end close processes.
- Remain informed of industry trends, regulatory changes, and technology advancements, adapting operations accordingly.
What You Bring :
Bachelor's degree in Finance, Business Administration, or related field; Master’s degree or relevant certifications (e.g., CRCM, PMP) preferred.8+ years of experience in loan operations or banking, with at least 5 years in a senior leadership role.Expertise in loan servicing systems, core banking platforms, and digital lending environments.Deep understanding of lending regulations and risk management within a banking environment.Proven track record of leading teams, managing change, and implementing scalable operational strategies.Strong communication skills with the ability to influence cross-functional teams and executive stakeholders.Analytical mindset with the ability to interpret data and apply insights to strategic decisions.Preferred Qualifications :
Experience leading digital transformation, system implementations, or core conversions within banking operations.Comprehensive knowledge of the full loan lifecycle, from origination through payoff and servicing.Ability toidentify operational gaps and implement forward-thinking, compliant solutions.High emotional intelligence with the ability to lead through change and ambiguity.Why Join Us?
As a respected banking institution, we are committed to delivering exceptional financial services with integrity, innovation, and care. In this leadership role, you will play a key part in shaping the future of lending operations—empowering teams, enhancing systems, and ensuring our continued excellence in compliance and customer experience.
Ready to Make a Strategic Impact?
If you're a seasoned lending operations executive looking to drive change and lead with vision, we invite you to apply and help us build a smarter, more efficient, and customer-focused future in banking.