Account Executive (Strategic)

Job Description

Job Description

Dovetail is the world's leading AI-first customer insights hub, on a mission to improve the quality of every thing. We're redefining what it means to be connected to your customer, giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle. We're seeking ambitious problem solvers from a diverse range of backgrounds, who are desired for their experience, passionate about their craft, and excited about the work we're undertaking.

Founded in 2017, Dovetail's team is 120+ and growing across our offices in Sydney and San Francisco. This role is a remote position in New York to help with timezone coverage of the East Coast and EMEA. We do not currently have an office in New York, however there will be travel opportunities to our SF office.

What you'll do

• Manage sales process with Strategic enterprise leads. You'll own the full sales cycle for our strategic enterprise prospects, from lead to close, through a consultative sales approach. You will help prospects navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business.
• Manage expansion and growth of our Strategic enterprise customers. You'll develop and maintain strong relationships with key stakeholders at our largest accounts. You will understand customer needs and objectives to effectively position our products and services as solutions to drive upsell and cross-sell opportunities within strategic accounts.
• Create and execute account plans to drive revenue growth. You'll partner with Customer Success to ensure your customers are set up for success as they adopt Dovetail, ultimately expanding our footprint within our strategic accounts. You'll monitor and analyze account health metrics, proactively engaging with customers to ensure satisfaction and continuously deliver value to customers.
• Help mature our business. You'll work cross-functionally with the Sales, Marketing, Product, and Customer Success teams to contribute to the overall growth of our business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy. You'll influence and gain cross-functional support for new initiatives that best support the future growth of our strategic accounts.
• Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects.

What you'll bring

As an added bonus, it would be incredible if you had :

At Dovetail, we're passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It's no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail's commitment to Program 50 / 50 and hear why we're officially a Great Place to Work on our careers page for more info!

Benefits

Compensation Range : $160,000-$200,000 base salary. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.