Clinic Business Representative Associate

Allina Health Group Urgent Care Bandana Square

Location Address : 1021 Bandana Blvd E Suite 100 Saint Paul, MN 55108-5109

Shift : Day / Evening (United States of America)

Shift Length : Variable shift length

Hours Per Week : 32

Union Contract : SEIU-6-Aspen Clerical and Technical-TAP

Weekend Rotation : Every Other

Job Summary : Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

0.8 FTE (64-hours per two-week pay period)

Day / Evening shifts

Every other weekend

Job Description

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Principle Responsibilities :

• Greets and welcomes patient in person or by phone.
• Performs registration process.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Other duties as assigned.

Required Qualifications

Preferred Qualifications

Physical Demands

Pay Range

Pay Range : $20.52 to $26.99 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and / or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being mind, body, spirit and community of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.