Associate Account Manager

Associate Account Manager - Commercial Lines

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Here's Where You Come In...

The Associate Account Manager - Commercial Lines provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned.

Role Responsibilities :

Coordinate the servicing of assigned accounts with the Account Manager

Enter data as required by insurance company automation systems

Provide support to the Account Manager on pre-renewal processes

Handle correspondence and the clerical processing of accounts including applications and computer input of each account

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company

Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as required

Review and process change requests in the agency management system

Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to clients

Maintain an accurate suspense system on all items that require a response

Responsible for scanning / electronic filing of communications and documents

Input / maintain data on account management system and ancillary systems as required

Other responsibilities as assigned by Account Manager

Cultural Expectations :

Determination - unsatisfied until we are the best. We go the extra mile for clients and colleagues.

Ownership - Responsible to each other, our clients, and our goals.

Teamwork - Together we attain greater success.

Sincerity - Giving and receiving direct and caring communication

Qualifications :

2 years of insurance background or work in a professional office environment

Intermediate skill level with Microsoft Office Products (Outlook, Word, Excel, etc.)

Ability to organize large volumes of information and set priorities

Aptitude for details with consistency in follow-up

Ability & desire to take ownership of role expectations with accountability to internal and external clients

Intermediate insurance knowledge with proven ability to apply same to your daily work

Strong verbal and written communication skills

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.