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Account Manager

Account Manager

Cooper StandardNorthville, MI, US
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Job Opportunity

This position is responsible for leading and achieving profitable growth and margin management of the assigned programs / customers to drive profitability and growth. This includes developing, maintaining and establishing the customer relationship while also being responsible for achieving established priorities and goals.

Primary responsibilities include :

  • Commercial management of assigned customer(s)
  • Market share, competitor programs, overall value of addressable market
  • Competitor market information and important changes in their business efforts
  • Full cycle plan and backlog details
  • Revenue performance versus commitments over business plan horizon
  • Plans to achieve profitability targets and growth commitments
  • Overall accuracy and fidelity of commercial documents throughout our systems
  • Day to day front line relationship (buyer / engineer up to senior buyers / engineers)
  • Achieving the assigned profitability and growth targets for assigned customer(s)
  • Achieving sales task target for assigned customer(s)
  • Partnering with cross functional groups to establish target programs and strategies to win
  • Partnering with cross functional groups to grow profitability on awarded programs
  • Development of and execute strategic plan for the customer and / or product to achieve profitable growth targets within the region and globally
  • Communicating strategies to win and business opportunities to leadership for approvals
  • Management of customer business plan or productivity programs internally and externally
  • Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and / or product
  • Maintains part pricing matrix, closure of all open financial / economic issues and coordinating part transfers
  • Support Finance in tracking of formal amortization schedules with customers
  • Lead and develop cross-functional customer relationships with all disciplines
  • Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
  • Develop and lead price negotiations with the customer ensuring consistency at the customer level
  • Support and mentor Account Managers and Sales Analysts
  • Understands and properly utilizes required internal and external systems and procedures
  • May, on occasion, be required to perform duties other than those specified in this description

Education and qualifications :

  • Bachelor's Degree required in business, economics, finance, engineering or similar
  • 3 - 5 years of experience as an account manager working with automotive OEM customers and demonstrated ability to be autonomous in customer management
  • Understanding of OEM manufacturing and assembly environments
  • Technical knowledge to discuss product capabilities in detail with all OEM customer functions
  • Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
  • Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
  • Strong verbal and written communication skills with exceptional negotiating abilities
  • Project management skills are desired with excellent ability to prioritize, multitask and organize
  • Ability to articulate complex business case proposals to internal and external management and influence decision making
  • Strong, polished presentation and negotiation skills
  • Proficient in Microsoft Office
  • Willingness and ability to travel, as necessary
  • Work environment / work conditions :

  • Professional office environment
  • Must wear proper personal protection equipment while on manufacturing floor
  • Travel to manufacturing facilities or customer locations when required
  • Equipment used requires proper training on the potential for and avoidance of injury
  • Position type : Contractor

    Additional information :

    Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers.

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    Account Manager • Northville, MI, US

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