Vice President of Operations

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone\'s life. The Vice President, Operations serves as a stakeholder to the operations, investment team, and asset management teams, helping to identify tools that add to the effectiveness of the Company\'s marketing, customer service, and operating policies and procedures. The role includes broad operating latitude and decision-making responsibility for the management of a significant real estate portfolio, with strategies to maximize operating results across market cycles and property development stages. This role works as an active partner and consultant in recruiting, onboarding, performance improvement, continuous learning, marketing, customer experience, talent management, and onsite operations.

Responsibilities

• Facilitate a consistent needs assessment around policy, process, talent, tech platforms, and performance in talent management, marketing, customer service, asset preservation, and property operations.
• Create programs to ensure all within Avanath understand the company\'s short- and long-term goals and requirements to execute business plans for each asset; provide education and coaching across all levels, including corporate support teams.
• Drive brand consistency, awareness, and customer experience across assets; stay informed on trends and legal changes to drive innovation.
• Support acquisition, due diligence, lease-up, and capital improvements strategies within the management platform and overall property operations.
• Contribute to recruiting, onboarding, performance improvement, continuous learning, and onsite operations; align priorities with Avanath\'s Core Values and future strategy.

Qualifications

Key Accountabilities

Human Resources

Staff Leadership

Resident Relations + Customer Service

Physical Demands & Working Conditions

Benefits & Diversity

Avanath supports its teams with comprehensive benefits and development opportunities. Benefits include health, dental, vision, 401(k), paid time off, holidays, and more. The company emphasizes growth from within and professional development through online training, classes, and coaching. Avanath is committed to diversity, equity, and inclusion (DEI) across recruitment, compensation, development, promotions, and workplace policies, and to fostering a respectful, flexible, and inclusive work environment.

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