Wholesale Operations Coordinator (Los Angeles)Hype and Vice • Los Angeles, CA, United States
Wholesale Operations Coordinator (Los Angeles)
Hype and Vice • Los Angeles, CA, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelors degree in a related field (Business, Supply Chain, Operations, or similar). 1+ year of experience in a related role (internships count). Strong organization and follow-through with the ability to manage multiple deadlines and priorities. Working knowledge of Excel or Google Sheets (VLOOKUP, pivot tables), comfort learning portals and EDI tool. Detail orientation for labels, barcodes, carton marking, and document accuracy. Clear written and verbal communication with customers and internal teams. Ability to work in a fast-paced environment. Work with a dynamic team in a growing apparel brand. Hybrid work model in office 3 days a week. Competitive pay at $26-$30 per hour, health benefits, PTO, and 401(k).
We are looking for a detail-oriented and proactive B2B Account Manager to support our largest, high-needs wholesale customers. You will act as the internal advocate and coordinator for key accounts, partnering with Operations, Warehouse, and our production teams to ensure an excellent customer experience.
Responsibilities
- Own day-to-day management of high-needs B2B accounts, ensuring orders ship on time, compliant, and without chargebacks.
- Receive vendor guidelines and create clear shipping guides per customer, including routing, labeling, carton specs, and required documents.
- Build companion guides for Warehouse and for vendors that specify packaging, tags, and any customer-specific requirements.
- Set up products and UPCs in customer portals and keep data accurate.
- Prepare and send customer-required documents.
- Coordinate all sample requests end-to-end, track shipments, and confirm timely delivery.
- Monitor production and inbound timelines, escalate risks, and drive recovery plans to protect ship dates.
- Communicate professionally with sales reps and client contacts, capturing requirements and closing the loop on issues.
Qualifications
Why Join Us
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Operation Coordinator • Los Angeles, CA, United States
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