Job Description
Job Description
Summary / objective
The warehouse employee is responsible for always providing excellent customer service.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Responsible for loading customer’s flooring purchases either by forklift or by hand, as needed.
- Off load and receive product into the inventory system, then call / email customers in a timely manner of its arrival.
- Complete pick up and receiving paperwork accurately and tag products and pallets accordingly.
- Perform weekly cycle counts to insure accurate inventory.
- Store maintenance and cleaning including maintaining an organized and clean warehouse, showroom, and property.
- Receive deliveries from vendors and MDC or CDC.
- Offloading trucks as they arrive.
Competencies
Client Service - Responds to the clients and anticipate their needsConflict Resolution - Works to resolve differences and maintain work relationshipsDecision Making - Makes decisions and takes responsibility for themEthics - Fosters a diverse and respectful workplaceEven Temperament - Controls emotions without retaliating against negative behaviorExcellent Communication - Uses language effectively to gather information and facilitate an exchange of ideasFlexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstancesInitiative - Remains proactive when suggesting improvements and solving problemsInterpersonal Relations - Exhibits respect and understanding of others to maintain professional relationshipsPersuasive Communication - Displays verbal and written communication that influences othersProblem Solving - Solves problems while ensuring rules and directives are followedSupervisory responsibilities : None
Work environment : Working in warehouse subject to varying temperatures, to include heat and cold
Physical demands : Must be able to bend and lift up to 50 pounds repeatedly
Travel required : None
Required education and experience :
High School Diploma, GED or equivalentPositive attitude, detail and customer oriented with good multitasking and organizational abilityExcellent Communication skills; both verbally and in writingBasic math and organization skillsDetail-oriented mindset, data entry and computer skillsAbility to work on feet for long hoursUnderstanding of safety protocols and requirementsExperience shipping, receiving, or selling related productsPreferred education and experience :
Forklift certification is beneficial for unloading large shipments