Job Title : Production Quality Controller & Team Leader
Location : West Chester, PA
About the Role
We are seeking a Production Quality Controller and Team Leader to oversee day-to-day quality control operations within our precision machining environment. The ideal candidate will have a strong background in ISO 9001 / ISO 13485 quality systems, experience with CNC and Swiss machining processes, and the leadership ability to mentor and guide inspectors and machinists.
Candidates with a stable job history are strongly preferred.
What You’ll Do (Day-to-Day Duties)
- Review and verify scheduled jobs in the ERP system, ensuring part numbers and revisions align with customer purchase orders.
- Prepare and maintain inspection tools (pin gauges, thread gauges, etc.) and order replacements proactively to prevent production delays.
- Partner with Cell Leads to develop detailed inspection plans and accurate processing sheets for new jobs.
- Conduct First Article Inspections (FAIs) per SOPs, ensuring completion within assigned shifts.
- Perform in-process inspections and transfer conforming parts to Final Inspection; update job status in ERP (GSS).
- Monitor real-time job progress, assist machinists with inspections, and ensure quality checkpoints are completed.
- Lead MRBs, investigate non-conformances (NCRs), and address customer complaints.
- Support ISO 9001 and ISO 13485 compliance, including audits, SOP maintenance, and calibration recordkeeping.
- Train and mentor inspectors and machinists on company SOPs and quality standards.
- Contribute to continuous improvement initiatives, identifying and implementing process enhancements for new and existing products.
Your Impact (Core Responsibilities)
Quality Control Systems Management : Develop, implement, and maintain QC processes aligned with ISO QMS.Collaboration & Leadership : Work closely with machinists, inspectors, and QA teams to achieve quality goals.Inspection & Process Oversight : Conduct FAIs, in-process inspections, and ERP tracking to ensure accurate job execution.Audit & Compliance : Support ISO certification maintenance, NCR documentation, and internal audits.Continuous Improvement : Identify and support quality / efficiency optimization initiatives.Supervision & Training : Oversee cell operations, train new hires, and mentor inspectors.Customer Focus : Act as liaison during complaints, maintaining a strong reputation for quality.What You Bring (Qualifications)
BS in Engineering or related field (or equivalent experience).5+ years of quality experience in precision machining.CNC / Swiss machining experience strongly desired.Previous Quality Control Inspector experience in an ISO 13485 & ISO 9001 CNC precision manufacturing environment.Strong knowledge of ERP systems and inspection tools.Excellent leadership, collaboration, and problem-solving skills.