Sales Support Specialist
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Sales Restaurant Support Specialist - Retention (Remote - US).
Key Responsibilities
Provide exceptional and timely inbound customer support via phone and email
Consult and educate customers to resolve their business needs and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt recommendations to suit client needs
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Experience in SaaS, sales, client retention, support, or customer success is preferred
Availability to work weekends and holidays between the hours of 6AM-8PM PST
Ability to handle challenging conversations in a professional, solutions-oriented manner
Willingness to learn and grow in a fast-paced high-growth environment
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Sales Support Specialist • Lowell, Massachusetts, United States
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