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Human Resources Coordinator
Human Resources CoordinatorLucky Strike Entertainment • Mechanicsville, VA, US
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Human Resources Coordinator

Human Resources Coordinator

Lucky Strike Entertainment • Mechanicsville, VA, US
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The HR Coordinator will provide operational and compliance support within the HRIS team, with primary responsibility for unemployment claims, employment verifications, E-Verify / I-9 compliance, Virginia new hire reporting, and onboarding administration. This role will also serve as a first point of contact for employees with UKG-related questions, escalating more complex cases to the HRIS Analysts. The ideal candidate is detail-oriented, organized, and comfortable balancing compliance tasks with employee support.

Key Responsibilities

Compliance & Employment Administration

  • Manage the unemployment claims process, including responding to requests and providing accurate documentation.
  • Process employment verifications, ensuring accuracy and timely turnaround.
  • Administer and monitor E-Verify and I-9 compliance, maintaining accurate records and conducting periodic audits.
  • Submit and track Virginia new hire reporting and ensure compliance with state deadlines.
  • Maintain accurate employee files and documentation in accordance with company policies and legal requirements.

Onboarding Support

  • Coordinate onboarding activities for corporate and sales associates, ensuring completion of required documentation and system tasks in UKG.
  • Support field managers in the onboarding process by answering questions, providing guidance, and troubleshooting basic system issues.
  • Ensure onboarding checklists are completed accurately and on time, escalating issues to the HRIS team as needed.
  • Deliver a positive onboarding experience for new hires through clear communication and timely follow-up.
  • UKG Employee Support (Level 1)

  • Provide Tier 1 UKG support to employees by answering basic system questions related to login, navigation, onboarding tasks, timekeeping, and self-service functions.
  • Escalate complex issues to the HRIS Analysts or HRIS Manager as appropriate.
  • Track and document support cases to identify trends and potential areas for training or process improvement.
  • General HR Support

  • Assist with audits, reporting, and compliance checks as needed.
  • Provide administrative support to the HRIS team on projects, implementations, or system updates.
  • Contribute to process documentation and training materials for employee and manager self-service in UKG.
  • Qualifications

    Required :

    1+ year in customer service, administrative support, and HR role

    High School Diploma

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    Human Resource Coordinator • Mechanicsville, VA, US

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