FC Lead

Fulfillment Center Lead

Chewy is looking for a Fulfillment Center (FC) Lead to join our team in Houston, Texas!

If you thrive in a fast-paced, team-focused environment and enjoy leading by example, this role is for you. You'll play a hands-on role supporting our operations and making an impact every day. We're looking for someone passionate about coaching, developing others, and driving excellence in everything they do.

What You'll Do

• Partner with Area Managers to support a team of up to 90 hourly Team Members and drive performance and engagement.
• Champion a safe, clean, and organized workspace for all Team Members.
• Drive achievement of daily and weekly operational goals.
• Mentor, coach, and support team member development and career growth.
• Model Chewy's values and operating principles, promoting integrity and collaboration.
• Act as a liaison between hourly associates and leadership to ensure two-way communication and clarity.
• Adapt and lead in a fast-moving, ever-changing e-commerce environment.
• Share and implement best practices across the fulfillment network.
• Encourage open feedback, build a supportive culture, and prioritize the customer experience.
• Leverage tools like WMS, CLMS, Tableau, and Smartsheet to support team performance.

What You'll Need

Why You'll Love Working Here

At Chewy, we're proud of our diverse culture, strong values, and commitment to growthboth yours and ours. You'll have the chance to create a real difference while working with a fun, driven team that supports each other every step of the way.