Commercial Hvac Service Technician

Job Description

Job Description

Our service technicians are responsible for diagnosing and repairing issued with commercial HVAC and kitchen equipment. It is vital that our technician professionals are great communicators. Our technicians work at customer job sites daily, so each technician needs to speak well, write well, be able to provide quotes on the spot and build relationships. Minimum of 3 years’ service experience and a clean driving record required. Our technicians are dispatched from their homes and provided with company vehicles, telephones, and tablets.

Job Description

• Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure the schedule is maintained and delays are properly communicated to customers.
• Be available to work nights or weekends, on a rotating basis, to service the emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Maintain and submit monthly mileage log forms.
• Understand company pricing and generate appropriate customer invoices at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
• Document all installed equipment upon arrival : make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Participating in company provided training opportunities on latest industry technologies.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Safely drive and operate company vehicle at all times
• Is a team player and motivated
• Exercise judgment while driving and parking on customer property

Requirements

Company Description

Town Center Inc. is a single source provider of services to the commercial restaurant industry throughout the states of Michigan, Indiana and Ohio. We specialize in HVAC, Refrigeration, Plumbing, Electrical, Commercial Cooking Equipment and Facility Services.

Company Description

Town Center Inc. is a single source provider of services to the commercial restaurant industry throughout the states of Michigan, Indiana and Ohio. We specialize in HVAC, Refrigeration, Plumbing, Electrical, Commercial Cooking Equipment and Facility Services.