Medical Receptionist

Job Description

Job Description

We are looking for a Medical Receptionist to join our team in Taunton, Massachusetts. In this Contract-to-Permanent position, you will play a vital role in ensuring the smooth operation of our outpatient services by managing patient interactions, scheduling, and administrative tasks. This role is ideal for someone with strong organizational skills and a passion for providing excellent customer service in a healthcare setting.

Responsibilities :

• Verify patient insurance coverage and demographic information to ensure all records are accurate and up-to-date.
• Manage clinician calendars within the electronic health record system, coordinating schedules to optimize patient care.
• Collect copayments and other cost-sharing amounts from patients at the time of their appointments.
• Provide administrative support to clinicians, including assistance with Section 12 procedures and other required tasks.
• Facilitate patient check-ins and maintain a welcoming and organized front desk environment.
• Previous experience as a receptionist, preferably in a healthcare or behavioral health setting.
• Familiarity with insurance processes and the ability to verify eligibility criteria.
• Strong communication and interpersonal skills to interact effectively with patients and staff.
• Proficiency in using electronic health record systems and basic office software.
• Knowledge of basic medical terminology and the ability to maintain confidentiality with sensitive information.