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VoIP Installation Technician

VoIP Installation Technician

Morris Technology SolutionsEdmond, OK, US
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Job Description

Job Description

Salary : $18 - $25 Hourly

Job Title : VoIP Installation Technician

Location : Onsite in OKC

Duration : 6 months (with potential for extension based on performance, cultural, and technical fit)

Clearance : Must be able to pass hospital-mandated background, drug, and health screening

Project Overview

Morris Technology Solutions (MTS) is supporting a large-scale Cisco Unified Communications implementation at a major hospital system. We are seeking Entry-to-Mid-Level Technicians to join a dedicated rollout team deploying pre-configured devices throughout the facility. This is a hands-on, field-based role ideal for individuals looking to deepen their Cisco UC experience in a real-world enterprise environment.

Why MTS?

Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting.

  • Join a fast-growing consultancy in a position with growth and promotional opportunities. Over 100% growth since 2022
  • Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS provides visibility into the Senior Leadership roles within the customers we consult for.
  • MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor!

Key Responsibilities

  • Support the physical rollout and deployment of pre-configured Cisco UC devices across hospital departments
  • Coordinate device installations with clinical and administrative teams
  • Ensure functionality of phones and UC endpoints post-deployment
  • Troubleshoot basic install issues and escalate complex matters to senior engineers
  • Track and document all installation activity in project tools or ServiceNow as needed
  • Provide daily walk-throughs of designated install zones
  • Required Qualifications

  • 13 years of IT field support, telecom deployment, or network / VoIP installation experience
  • Familiarity with Cisco UC tools or environments
  • Ability to follow detailed deployment playbooks and installation SOPs
  • Must be physically capable of walking long distances across hospital campuses throughout the day
  • Reliable transportation and ability to work full onsite schedule
  • Strong interpersonal communication; able to interface with clinical staff professionally
  • Commitment to hospital compliance protocols including PPE, background, and health screenings
  • Nice to Have (Preferred)

  • Experience with any of the following :
  • Cisco CUCM (Call Manager)
  • UCCE or UCCX
  • Cisco Jabber, Unity, TMS
  • IP phone provisioning or VoIP endpoint rollout
  • Prior experience working in hospital, clinical, or healthcare-adjacent environments
  • Knowledge of network drops, patch panels, or basic telephony infrastructure
  • Physical Requirements :

  • Ability to occasionally lift and move items up to 4050 pounds (e.g., equipment pallets or supply boxes).
  • Must be able to stand or walk for extended periods during an 8-hour workday.
  • Comfortable using ladders or stairs as needed to access work areas.
  • Manual dexterity required for tasks such as typing, operating tools, and handling mobile devices.
  • Work may involve exposure to variable environmental conditions, including temperature changes, moderate noise levels, and dust.
  • Additional Notes

  • Candidates must be comfortable working in a healthcare setting.
  • Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.
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