Talent.com
CRM Lead

CRM Lead

Diverse LynxSan Jose, CA, US
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Crm Lead

We are looking for CRM Lead San Jose, CA. (Remote only in CA) Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process management.

Key responsibilities include :

  • Leading the design and implementation of Oracle Service Cloud (OSC) with Genesys Cloud CX
  • Integrating OSC with enterprise telephony systems
  • Providing hands-on system knowledge and technical integration
  • Managing business process management for the CRM systems

Requirements :

  • Experienced CRM Lead
  • Cross-functional leadership role
  • Hands-on system knowledge
  • Technical integration expertise
  • Business process management skills
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    Lead • San Jose, CA, US

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