Talent.com
Principal Workforce Management Analyst

Principal Workforce Management Analyst

VirtualVocationsFremont, California, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Principal Workforce Management Analyst to optimize workforce operations in a remote setting.

Key Responsibilities

Develop and maintain forecasts for contact volumes and staffing requirements

Create and manage optimized schedules for contact center agents

Monitor real-time performance and make intraday staffing adjustments

Required Qualifications

Expertise in forecasting, scheduling, and real-time management principles

Advanced proficiency with WFM software, preferably Calabrio

5-7 years of experience in Workforce Management within a high-volume contact center

Experience with business intelligence tools like Tableau or Power BI

Bachelor's degree preferred, but not required

serp_jobs.job_alerts.create_a_job

Workforce Management Analyst • Fremont, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Sr. Management Analyst

Sr. Management Analyst

TryfactaPleasanton, CA, US
serp_jobs.job_card.full_time
About Us : Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data AnnotationOakley, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Workforce Planning Manager

Workforce Planning Manager

OpenAISan Francisco, CA, US
serp_jobs.job_card.full_time
OpenAI is scaling rapidly, and headcount is our most critical investment.We are hiring our first Workforce Planning Manager to build the foundation of how we plan, track, and forecast our growth.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Remote Finance Director - AI Trainer

Remote Finance Director - AI Trainer

Data AnnotationOakley, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director, Strategic Workforce Planning & Programs

Director, Strategic Workforce Planning & Programs

VisaFoster City, CA, United States
serp_jobs.job_card.full_time +1
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data AnnotationOakley, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Workforce Manager

Senior Workforce Manager

RobloxSan Mateo, CA, US
serp_jobs.job_card.full_time
For roles that are based at our headquarters in San Mateo, CA : The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Financial Planner - AI Trainer

Remote Financial Planner - AI Trainer

Data AnnotationAntioch, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Workforce Planning Analyst I & II

Workforce Planning Analyst I & II

Spread Your WingsPleasanton, CA, US
serp_jobs.job_card.full_time
The Workforce Planning Analyst (WPA) performs essential duties relevant to billing, payroll, accounting, and other fiscal / operational functions. Working within the Finance Department, the WPA is an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Applications Lead (Workforce Management )

IT Applications Lead (Workforce Management )

EsselPleasanton, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
The Lead, IT Applications (Supply Chain - WFM Applications) will play a pivotal role in managing and supporting retail systems, with a specific focus on UKG Dimensions or UKG Workforce Central host...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Workforce Transformation and Experience

Manager, Workforce Transformation and Experience

UberSan Francisco, CA, United States
serp_jobs.job_card.full_time
Uber is looking for a strategic, creative, and execution-focused Employee Experience Manager to join our small but mighty Culture and Experience Team. This role is one of two on the Employee Experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Principal Business System Analyst

Principal Business System Analyst

Cloud Software Group, Inc.Santa Clara, CA, United States
serp_jobs.job_card.full_time
Implement, configure, and customize Oracle Fusion Financials applications to meet CSG requirements.Provide ongoing support and troubleshooting for Oracle Fusion Financials modules.Collaborate with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Workforce Planning Partner

Workforce Planning Partner

RobinhoodMenlo Park, CA, United States
serp_jobs.job_card.full_time
Join us in building the future of finance.Our mission is to democratize finance for all.An estimated $124 trillion of assets will be inherited by younger generations in the next two decades.The lar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Principal S2P Business Process Analyst

Principal S2P Business Process Analyst

Pacific Gas and Electric CompanyOakland, CA, United States
serp_jobs.job_card.full_time
Job Category : Business Operations / Strategy.Business Unit : Engineering, Planning & Strategy.Enterprise Business & Technology Modernization is a cross-functional organization leading PG&E's Propel ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Cloud Reliability Analyst

Senior Cloud Reliability Analyst

EpicorDublin, CA, United States
serp_jobs.job_card.permanent
As Senior Cloud Reliability Analyst at Epicor.You'll collaborate across teams to automate deployments, monitor live environments, and drive continuous improvement in our cloud operations.Analyze ap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Workforce Management Analyst

Workforce Management Analyst

Williams-Sonoma, Inc.San Francisco, California, United States
serp_jobs.job_card.full_time
The Workforce Management (WFM) team is part of the Retail Finance & Operations organization and partners closely with our EVP of Stores and Brand SVPs of Stores to drive operational excellence acro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
(Contract) Business Systems Analyst 3 (7584U) University Health Services #81591

(Contract) Business Systems Analyst 3 (7584U) University Health Services #81591

University of California-BerkeleyBerkeley, CA, United States
serp_jobs.job_card.full_time +1
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special pla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Workforce Planning Analyst I

Workforce Planning Analyst I

Spread Your Wings, LLC.Pleasanton, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Company-paid Medical Bronze plan (for employee only) • Medical, Dental & Vision for Self or dependents • Company-paid $25,000 life insurance • Paid vacation time • Paid sick time • EAP, S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Commercial Banking Analyst - AI Trainer

Remote Commercial Banking Analyst - AI Trainer

Data AnnotationOakley, California
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Specialist Program Management

Specialist Program Management

Fisica, IncSan Leandro, CA, US
serp_jobs.job_card.full_time
San Leandro, CA (This role is 100% onsite).Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off. P&L responsibility for all aspects of a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day