Salesforce Administrator

Salesforce Administrator

Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company and joint venture with Carrier Corporation (CARR), is one of the United States top distributors of Carrier Corporation's commercial and residential HVAC brands including Carrier®, Bryant®, WeatherMaker®, Day & Night®, and Heil®. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. With a rich heritage of prominent business divisions including Harry Alter, Bryant Mungo, and National Excelsior; TEC has been an industry leader renown for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting.

Job Description

The Salesforce Administrator is a key member of our HQ Digital, Customer Experience & Marketing Team driving transformation across the company. Candidate will be responsible for assisting with the development and implementation of Salesforce-based processes and solutions across the organization. This role will work directly with the project team and stakeholders in gathering requirements to analyze, design and apply best practices. Additionally, the role will work with regional teams to ensure successful Salesforce roll outs and user adoption.

Essential Duties and Responsibilities

• Work with HQ and field teams on deployment, management and training across the Salesforce Lightning and Marketing Cloud platforms
• Work closely with subject matter experts to develop, launch and support new / improved Salesforce solutions, including : lead generation, opportunities, case management, process automation / workflows, dashboard reporting / tracking, knowledge, installed packages / tools, integrations and marketing journeys
• Day-to-day configuration, support, maintenance and enhancement of the company's Salesforce-based processes, tools and users
• Perform other related duties as assigned

Knowledge / Skills / Abilities :

Education and Experience

Job Location

Pay Range

Education and Experience