HR Director

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are seeking an experienced and strategic HR Director to lead the people strategy for the Marketing, IT and Global Business Operations groups, around 400 employees, globally. This leadership role will focus on organization design, resource planning, talent development, employee engagement and leadership coaching to drive performance and foster organizational maturity.

The ideal candidate thrives in a fast-paced, dynamic environment, with the resilience to adapt and the passion to help enable greater business success.

How will you make an impact?

• Strategic Leadership : Lead the people agenda and drive the execution of HR initiatives within Marketing, Information Security and Global Business Operations to ensure alignment with business goals and seamless execution.
• Trusted Advisor : Build and maintain strong relationships with the Senior Leaders, influencing key priorities and offering strategic advice to support business needs.
• Leadership Development : Strengthen leadership capabilities by coaching senior leaders and providing leadership development opportunities at all levels.
• Team Leadership : Manage a small team of HRBPs, across global regions, driving the delivery of the people strategy and ensuring alignment with business objectives.
• Support organizational scaling and integration efforts during periods of growth and acquisitions.
• Employee Engagement & Culture : Champion employee engagement initiatives, ensuring a positive employee experience and aligning organizational culture with strategic goals. Lead team-building activities and promote a strong, unified culture.
• Change Management : Partner with leadership to design and implement organizational change initiatives that align with business objectives, identifying potential risks and developing strategies for successful adoption.
• Strategic HR Initiatives : Lead and oversee key HR processes, including talent management, succession planning, compensation, performance management, and leadership development.
• Workforce Planning & Optimization : Manage resource planning, career development pathways, level pyramids, hiring planning, and more. Ensure global team effectiveness by aligning workforce planning with business objectives and optimizing talent utilization across regions.
• Data-Driven Insights : Use HR analytics to identify trends in performance, employee satisfaction, retention, and diversity. Proactively offer data-backed solutions to drive business outcomes.
• Cross-Functional Collaboration : Work closely with Centers of Excellence (COEs) and regional HR teams to ensure seamless delivery of HR processes and programs. Leverage organizational HR tools, systems, and policies for maximum impact.
• Organizational Health : Provide analysis on the organization’s overall health, using data to assess trends in performance, engagement, retention, and diversity, and recommend solutions to improve organizational outcomes.

Have you got what it takes?

Education

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID : 9019

Reporting into : Vice President, Human Resources, CX

Role Type : Leadership

About NiCE

NICELtd. (NASDAQ : NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Seniority level

Director

Employment type

Full-time

Job function

Human Resources

Industries : Software Development

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