Business Analyst - ServiceNow HAMVirtualVocations • Springfield, Massachusetts, United States
Business Analyst - ServiceNow HAM
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Business Analyst - ServiceNow HAM.
Key Responsibilities :
Lead the design and architecture of ServiceNow HAM solutions aligned with business goals
Gather and analyze business requirements to develop HAM use cases and configure HAM modules
Work closely with various teams to understand asset management needs and provide training to stakeholders
Required Qualifications :
5+ years of experience with ServiceNow, focusing on Hardware Asset Management (HAM)
Proven experience in designing and rolling out HAM use cases
Deep understanding of HAM architecture, including data models and lifecycle workflows
Experience with ITIL processes and asset lifecycle management
Strong analytical skills and stakeholder management abilities
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