Service Coordinator

A supportive housing program in New York City is seeking a Service Coordinator to join their team. In this role, the Service Coordinator will provide housing support and case management to participants living in scattered-site housing throughout the community.

About the Opportunity :

• Start Date : ASAP
• Assignment Length : Temp with potential to perm
• Schedule : Monday to Friday
• Hours : 9am to 5pm

Responsibilities :

Act as a liaison between participants, building superintendents, and property managers to ensure timely apartment repairs

Maintain detailed logs of apartment and building conditions

Report non-compliance or urgent housing issues to the Supportive Housing Director

Provide case management and on-site crisis intervention

Complete service plans and document monthly progress in participant charts

Conduct home visits to assess compliance and identify service needs

Facilitate monthly tenant meetings and educate on home safety, budgeting, and landlord relations

Escort participants to social service agencies as needed

Report suspected child abuse or neglect

Complete annual rent calculation and apartment inspection forms

Update monthly program data and ensure lease documents are current and filed

Qualifications :

3+ years of experience in a Behavioral and Mental Health setting

Associate's Degree or equivalent in a related field

Strong organizational, communication, and interpersonal skills

Ability to use sound judgment and maintain discretion with sensitive issues

Culturally competent and committed to diversity

Comfortable multitasking in a fast-paced environment

Desired Skills :

Bilingual

Experience in Supportive Housing and / or Social Services

Familiarity with Housing programs and Compliance procedures