Assistant in Training
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Compensation & Benefits :
Pay range : $19-$23 / hr. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position.
Health options that empower you to take control of your care and make informed decisions for you and your family. Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Preventive and routine dental and vision care to support your everyday health. 24 / 7 access to general, behavioral, and dermatology consultations. Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
We are committed to helping you build financial security, recognize your contributions, and invest in your future. Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Eligible teammates may earn incentive-based bonuses in recognition of their performance. 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Legal services, identity theft protection, and pet insurance are available to eligible teammates.
Essential Duties and Responsibilities :
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas : Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development :
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate RecommendCoach and create relationships through Guest Loyalty and Guest PreferredDevelop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basisMaintain a positive attitude at all times creating a positive floor cultureDemonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team LeadersParticipate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance TrackerMotivate Teammates to initiate and complete daily tasks set by Store ManagementPersonal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and GuestsCreate and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check inExecute actions from department calendars and track on the Weekly Delegation WorksheetDemonstrate leadership actions during segmentsDemonstrate how to get the Guest involved with productBe vocal and continuously update fellow leader and TeamResponsible for asking for and remembering Guest namesAbility to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and GuestsPartner with Store Manager to pick store's education focus and help delegate and implement focus all weekHelp execute all segments to support business goalsAssist Store Manager in Recruitment of all store staffing needsUnderstand how to explain pay and Buckle BenefitsResponsible for keeping up to date with contact list and adding top talent on the team consistentlyExecution / training on Leadership playbookAccountability of all characteristic piecesSPG Teammate / leader training shiftsResponsible for training and coaching with manager on all non-sales positionsAssertive to execute actions with constantly changing sales focusesAbility to identify and follow through on all Teammate training needVisual Merchandise Management :
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mindAbility to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questionsPartner with Store Manager to delegate, demonstrate, and review all 4 zonesConfirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountabilityShow aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store ManagerGive informational and influential store toursEnsure sales floor is consistently sized and new freight is appropriately displayedExhibit ability to create changes to improve store's overall performance