Patient Support Specialist

Job Description

Job Description

Patient Support Specialist (Onsite – Plymouth, MN)

About the Role

We are seeking a compassionate, organized, and tech-savvy professional to join our team as a Patient Support Specialist. In this onsite role, you will be the first point of contact for patients using our device, ensuring they feel confident and supported throughout their experience. You’ll provide setup assistance and troubleshooting issues to help patients.

Key Responsibilities

• Guide patients through setup and activation of device
• Troubleshoot technical and clinical issues in person or via phone / video
• Document patient interactions and escalate complex issues to clinical or technical teams
• Collaborate with internal teams to improve patient experience and device performance
• Maintain up-to-date knowledge of device functionality, software updates, and clinical protocols

Experience & Qualifications

Essential Skills

Pay and Benefits

The pay range for this position is $24.00 - $26.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Plymouth,MN.

Application Deadline

This position is anticipated to close on Oct 6, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.