Maintenance Supervisor / Field Services Manager

Maintenance Supervisor / Field Services Manager

Location : New York, NY

Base pay range : $70,000.00 / yr - $80,000.00 / yr

Job Title : Maintenance Supervisor / Field Services Manager (FSM)

About Us : We're a technology-driven, vertically integrated real estate investment company specializing in multifamily assets. With a substantial portfolio under management, we are dedicated to operational excellence through advanced technology and innovative solutions.

Overview

Why Join Us? Be part of a dynamic and growing team where innovation meets excellence. We offer a collaborative and supportive work environment that values expertise and fosters growth.

Duties / Responsibilities

• The FSM is responsible for assigning, coordinating and overseeing maintenance service requests and apartment "make readies", maintaining adequate inventory of parts, supplies and maintenance materials to allow for the timely completion of common repair and maintenance needs.
• The Field Services Manager reports the status of maintenance activities to the Property Manager and is responsible for maintaining the physical appearance and integrity of the communities and ensuring a safe, clean and comfortable living environment for residents and visitors.
• The FSM walks the communities in order to enhance and maintain curb appeal and to ensure that all apartments are thoroughly restored to "market ready" condition in a timely manner.
• The FSM troubleshoots problems, provides solutions, and coordinates with vendors, contractors, and superintendents.
• Conducts all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Coordinates with the operations team to create and schedule daily tasks for service technicians and superintendents and manages the weekly on-call emergency maintenance schedule.
• Conducts regular exterior building, interior common area and grounds inspections to identify cleanliness or repair issues.
• Creates and monitors service requests to document all identified issues needing follow-up action.
• Promptly notifies the Property Manager when an outside contractor is needed to diagnose and / or remedy an issue due to maintenance staff skill or resource limitations.
• Identifies, assigns and, where needed, performs maintenance in apartments.
• Inspects and evaluates the performance of all maintenance vendors and the capital project work.
• Participates in the budget process and manages to the performance of the maintenance financials for the community.
• Maintains accurate records regarding preventative maintenance, received and completed service requests, online maintenance supply orders, etc.
• Tracks and maintains a database of the location for all utility meter shutoffs, apartment and fixture shut offs, and sewer cleanouts.
• Performs or assigns "trash-out" of vacated apartments and remove all abandoned furniture, trash, boxes, etc.
• Manages up to 6 superintendents with specific oversight of their daily schedules and work order completion.
• Performs or assigns other types of repairs / maintenance as requested by the supervisor.

Required Skills / Abilities

Education And Experience

Benefits

Physical Requirements

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