Client Experience & Loan Operations Manager | Start ASAP!

Job Description

Job Description

Are you a financial services professional with a passion for client success and loan operations? A fast-growing private lending firm in Fresno is hiring a Client Experience & Loan Operations Manager to lead borrower engagement and streamline loan processes, and they’re looking to hire IMMEDIATELY!

This is a high-impact role ideal for professionals from banking, mortgage, lending, or fintech who understand loan processes and thrive in a fast-paced, client-focused environment.

What You’ll Do :

• Own borrower relationships from onboarding to post-funding
• Manage loan pipelines, documentation, and closing coordination
• Resolve client issues with speed and professionalism
• Collaborate with underwriting, processing, and sales teams
• Improve turnaround times and client satisfaction metrics
• Contribute to SOPs and automation initiatives
• Drive client retention and referral growth

What We’re Looking For :

Why Join Us?

Ready to help shape the future of private lending?

Send your resume to k a r l a m@appleone.com with the subject line : "Client Experience & Loan Operations Manager"

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

The pay transparency policy is available here :

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#2211

Company Description

This company offers growth and a great group of people to work with.