Senior Manager, Component Relations -Remote

About us

The American Health Information Management Association (AHIMA) is a global nonprofit, membership association for health professionals involved in the health information management needed to deliver quality health care to the public. We do this by providing education, certification, professional development, and advocacy. We have more than 60,000 members and credential more than 100,000 AHIMA health information professionals.

In our mission to empower people to impact health, our core values guide our business and our actions.

We have integrity in our work and relationships. Our passion for doing the right thing and sharing knowledge and resources makes us trustworthy, credible, and accountable leaders.

We act boldly with intention. We go after big ideas and big challenges with purpose because we recognize the influence and impact our work on people's health, safety, and well-being.

We are inclusive so that humans are at the center of everything we do. We see the whole person and respect the inherent dignity of every human. We make space for different voices and opinions to help us get the best results.

Diversity and equal opportunity

AHIMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status.

At AHIMA, we come to work every day to help make healthcare better through the trusted use of health information - from the operating room to a smartwatch - no matter when or where it is accessed.

What does this role do at AHIMA?

The Senior Manager, Component Relations aligns AHIMA strategies with our network of Component Associations (CA) delivering core member services at the local level. This position manages the development and delivery of resources and training for CA volunteer leaders and paid staff in support of a shared AHIMA mission and vision. This position works to continuously create opportunities for strategic alignment with a strong focus on generating and optimizing revenue streams for affiliated components.

What are some of the responsibilities?

• Creates and deliver programs for CAs to implement, aimed at increasing membership, retention, and member satisfaction.
• Analyzes performance and provide insights to CAs so they may evaluate the effectiveness of their revenue streams.
• Influence the strategic development of CA core service delivery at the local level.
• Build effective partnerships with CAs through the timely sharing of information.
• Develop training and communication initiatives designed to inform and elevate the skill set of our volunteer leaders as association professionals.
• Work innovatively to collaborate and share modern governance best practices to address critical pain points.
• Deliver an annual (virtual or in-person) Leadership Symposium.
• Manage monthly membership and rebate reports including tracking of growth / decline trends.
• Actively oversees the management, engagement, and participation of CA communities on AHIMA's on-line community platform.
• Serve as the staff liaison to the Component Relations Advisory Council (CRAC) whose purpose is to review the relevancy and effectiveness of AHIMA based resources provided to CAs as well as promote best practice knowledge exchange.
• Develop and monitor a budget for CA related activities.
• Collaborate with Legal on the annual review and execution of AHIMA's Master Affiliation Agreement.
• Effectively track and ensure compliance of CA documentation and core service delivery standards as outlined within the CA Master Affiliation Agreement.
• Oversee the remediation process for CAs not in compliance providing regular updates to the Legal and Governance teams accordingly.
• Oversight of the annual membership awards recognition process including serving as the liaison to the awards committee responsible for determining Grace and Triumph award recipients.
• In collaboration with Marketing, develop an annual promotional communication strategy elevating AHIMA's membership awards illustrating their impact on the community and influencing participation.
• Manages the planning and logistics for the delivery of the Membership Awards Recognition Ceremony annually in association with the AHIMA conference.
• Assists and supports additional AHIMA based recognition programs and activities associated with National Volunteer Week / HIP Week.

What are the knowledge and skills requirements?