Customer Service Representative
Solar Works EnergyAlbuquerque, NM, US- serp_jobs.job_card.full_time
Job Posting
Job Information
Date Opened : July 22, 2025
Job Type : Full time
Industry : Customer Service
Work Experience : 0-1 year
Salary : $45,000-$70,000
City : Albuquerque
State / Province : New Mexico
Country : United States
Zip / Postal Code : 87103
Job Description
Customer Service Representative Service Division
Location : Albuquerque, NM (In-Office) Company : Solar Works Energy
About Us
At Solar Works Energy, we believe solar isn't just about panels and power it's about people. Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish.
The Opportunity
We're seeking a Customer Service Representative who is passionate about service, solutions, and making every customer interaction a positive one. You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way.
To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role.
Requirements
Must be fluent in English and Spanish, with strong verbal and written skills in both.
Previous experience in a call center, concierge, or customer-facing role strongly preferred.
Excellent phone etiquette, active listening, and interpersonal skills.
Strong organizational and time management abilities.
Proficiency in using CRM and phone systems.
Positive attitude, professional demeanor, and commitment to in-office teamwork.
Benefits
Opportunity to join a mission-driven company with a strong reputation.
Work in a collaborative environment focused on service excellence.
Competitive salary and benefits package.
Career growth opportunities as the service division continues to expand.
Be part of a company that values people customers and team members.
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