Field Service Technician

We are seeking a highly skilled and customer-focused Field Service Technician to install, maintain, troubleshoot, and repair complex equipment at customer sites across the country (and potentially internationally). This role requires extensive travel—up to 90%—and involves working in diverse environments, often independently.

You will serve as a key technical ambassador for the company, ensuring optimal performance of our systems and building strong customer relationships through professional service delivery.

Key Responsibilities

• Perform installation, commissioning, and calibration of equipment at customer facilities.
• Conduct preventative and corrective maintenance , troubleshooting, diagnostics, and repairs on mechanical, electrical, pneumatic, and / or hydraulic systems.
• Provide technical support and training to customers on-site.
• Communicate effectively with internal teams (engineering, customer support, sales) and escalate technical issues as needed.
• Document service activities, including trip reports , service logs, and recommended follow-ups.
• Ensure all work is performed in accordance with safety protocols, company policies, and customer requirements.
• Maintain a professional image and deliver exceptional customer service at all times.
• Maintain tools, test equipment, and spare parts inventory in ready-to-deploy condition.

Required Qualifications

Preferred Qualifications