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Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
- Medical Insurance
- Vision Insurance
- 401(k)
- Paid Sick hours
Job Description
Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filingMaintain and update customer / importers profilesDetermine and track duties and taxes payable; process payments on behalf of clientsHandle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitionsEnsure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requestsNotify management of any customer complaints or entry discrepancies and provide suggestions to resolve issuesReview and distribute documentation to ensure regulatory compliance of participating government agenciesInteract with Customs and other government agencies as neededAdhere to regulatory compliance and procedures / productivity standardsSupport other team members with accounts and workload on day-to-day operationsAssist with the creation of client SOPsOther duties as requestedQualifications
3+ years of Entry Writing experience for the Staff5+ years of Entry Writing experience for the Senior Staff5+ years of Logistics, Freight, International Transportation, and Customs related experienceHigh School Diploma or GED required; Bachelor Degree preferredAbility to identify when escalation is needed to find a resolution on an existing problemAbility to work in a fast paced environmentAbility to do multi-task to ensure daily brokerage operations are successfully completedAbility to create and maintain professional relationships with customersPossess excellent written and verbal communications and analytical skillsPossess strong cross-functional teamwork, collaboration and interpersonal skillsDetail orientedKnowledge of US Customs and other Government Agency RequirementsProficient in Microsoft Office : especially Excel, Word, PowerPoint, OutlookAdditional Information
All your information will be kept confidential according to EEO guidelines.
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