Qualifications
- 5 years of experience in UX writing, information architecture, and content strategy for products used on a variety of devices
- Experience that includes most, if not all, of the items listed under \"Responsibilities\"
- Figma or Sketch skills
- A portfolio showcasing projects with clear, concise UX writing and content strategy artifacts. Case studies are a huge plus.
- An English or Journalism degree (desirable but not required)
Day-to-Day Responsibilities
You must be a superb writer and editor.
Leading content design for small- to medium-sized projectsDeveloping UX content strategy based on business requirements, including information architecture and user flowsConducting content audits, evaluating existing experience, and analyzing competitor experiencesDelivering microcopy that meets design system standardsWorking with leadership, UX team, and project management to establish sprint deliverablesResearching, evangelizing, and following best practices for UX content strategy and UX writingCollaborating closely with other UX designers, particularly interaction and visual designers, and UX researchersTracking down answers from subject matter experts and other partnersBuilding alignment between UX team members, product managers, and developersMeeting grade level requirements and creating content for non-native English speakersYou are
Passionate about collaborationInterested in site metrics and content testingData informed, not data drivenCurious yet persuasiveComfortable with ambiguitySelf-directed but also collaborativeUsed to hitting deadlines and helping manage expectations for your deliverablesBonus if you have
Interest and experience in healthcare and health insuranceTaxonomy experienceUnderstanding of trauma-informed content and trust designUserZoom testing experienceRequired Skills
Content strategy (with artifacts)UX writingSuperior communication & collaborationPreferred Skills (nice To Have)
UserZoom testingTaxonomyUnderstanding of trauma-informed content and trust designSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
OtherIndustries
IT Services and IT Consulting#J-18808-Ljbffr