Administrative Assistant

Administrative Assistant

Ideal candidate will sit in Metairie, LA

The Account Development Manager role provides essential assistance to ensure smooth operations across administrative, compliance, and data management functions. This position supports project managers, engineers, and clients by managing communications, tracking licenses, maintaining records, and coordinating tasks to help the organization operate efficiently.

Responsibilities :

Answer and direct phone calls, respond to inquiries, and manage email correspondence.

Manage contractor email inbox and distribute messages to the appropriate project manager.

Assist with job set-up overflow and other administrative tasks as needed.

Track and manage engineering and firm licenses across all states.

Notify engineers (individuals and PEs in responsible charge for COA) when licenses are nearing expiration.

Maintain and update master lists of engineers licensed in each state. Submit license reports to Human Resources as updates are made.

Manage continuing education (CE) state provider licenses, including course submission, scheduling, and processing attendee credits.

Update email distribution lists to reflect new hires and departures.

Maintain and submit client rosters and update client portals when new experts are hired, new specialties are added, or experts are no longer available in a location.

Ensure professional, timely, and courteous communication with clients and internal teams.

Qualifications :

Required Experience and Skills :

High school diploma or equivalent required; associate or bachelor's degree preferred.

Prior experience managing administrative projects and tasks; compliance experience preferred.

Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

Not required, but compliance or administrative certifications are a plus.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).