TECHNOLOGY SUPPORT SPECIALIST I

POSITION GOAL

Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.

Essential Performance Responsibilities

MINIMUM QUALIFICATIONS & EXPERIENCE

• A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of four (4) years of experience in supporting computer systems related to digital environment.

OR

AND

Preferred Qualifications & Experience

JOB PROGRESSION LADDER

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his / her job performance has met or exceeded the expectations of the job.

SIGNIFICANT CONTACTS

Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.

Physical Requirements

Light work : Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

Compensation

$25.93 - $39.74 per hour

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