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Public Records Request Coordinator

Public Records Request Coordinator

Collier County, FLNaples, FL, United States
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Public Records Request Coordinator at Collier County, FL summary :

The Public Records Request Coordinator manages and oversees the processing of public records requests in compliance with Florida statutes, including tracking, reviewing, and redacting confidential information. This role involves coordinating with multiple county departments, preparing reports, managing records retention, and ensuring adherence to evolving public records policies. Additional duties include training staff, utilizing electronic search tools, handling payment estimates, and supporting emergency operations as needed.

Salary : $61,269.00 - $99,255.00 Annually

Location : Naples, FL

Job Type : Full Time, Regular

Job Number : 09608

Department : Executive Offices

Opening Date : 08 / 22 / 2025

Closing Date : 9 / 4 / : 59 PM Eastern

Essential Functions

  • Works on the development and implementation of new and improved plans, procedures, techniques, and methods to adjust to the changing requirement of ongoing programs.
  • Participates in the resolution of critical and difficult problems or issues related to assigned Division, Department, or program.
  • Assists in the planning and directing of divisional / departmental programs, support services, and operations.
  • Prepares statistical data, progress reports, and summaries in conjunction with special reports, legal documents and agreements.
  • Manages and monitors internal and external auditing of quality systems and processes.
  • Reviews and participates in the preparation of analytical and research reports, summaries, and recommendations; investigates and defines problem areas, conducts studies, and prepares reports recommending solutions or course of action.
  • Oversees the Division / Department records management to assure compliance with Florida public records retention.
  • Provides training on new applications and documents processes and workflows.

Manages clerical and administrative support functions for public record requests (including tracking and recording requests), reviews information to be released to a requester and redacts any information that is confidential or exempt from release according to Florida Statute.

  • Responds to the County Manager, Board of County Commissioners, the general public, and / or high profile record requests from members of the media.
  • Utilize Discovery Accelerator and SMARSH to perform searches for electronic communications.
  • Continuously researches ongoing policy changes to public record law to remain in compliance with the Florida Statutes.

  • Possess immediate working knowledge of the County Organizational Structure.
  • Have the ability to coordinate with Department / Division Leadership, the County Managers Office, County Commissioners, and the County Attorney's Office in obtaining responsive records for any submitted request.
  • Creates an estimate for charges that may be applied during the course of fulfilling a public record request. Use of online payment portal to create a payment option for a requester to submit the estimate payment, and insure any payments received are allocated to the appropriate division fund and cost center.
  • Performs other related duties as assigned, including supporting the 3-1-1 Collier County Call Center.
  • In the event of a declared state of emergency, this position classification may be required to work during the days or hours outside of their regular schedule, It may also be required to report to the Emergency Operations Center, which is at a different location than the regular office setting.

    Minimum Qualifications

  • Bachelor's degree required.
  • Two (2) years of related experience; experience should be directly related to assigned business unit's programs.

    Candidates without a degree should possess four (4) additional years of related experience.

    Fingerprinting required.

    LICENSES / CERTIFICATES :

  • May be required to obtain and maintain certification(s) related to a particular program.
  • May be required to possess and maintain a valid Florida Driver's License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805.

    Supplemental information

  • Salary offers above the minimum pay grade may be considered based on qualifications.
  • Essential Employees may be required to work during an undeclared or declared emergency. The County's Administrative Office will determine who will be required to work on an incident-by-incident basis.

    This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.

    01

    APPLICANT NOTICE : Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.

  • I understand and agree with the statements above.
  • I do not agree with the statements above.
  • 02

    Have you obtained a bachelor's degree, accompanied by at least two (2) years of related experience? Please note that candidates without a degree should have four (4) additional years of pertinent experience.

  • Yes, I have a related degree and two (2) years of related experience.
  • Yes, I have a total of six (6) years of related experience, but no degree.
  • No, I do not have either requirement.
  • 03

    Please select the appropriate level of experience you have with Microsoft Office / Excel.

  • No Experience
  • Beginner
  • Intermediate
  • Advanced
  • 04

    Are you familiar with Chapter 119 of Florida Statutes commonly referred to as the "Sunshine Law"?

  • Yes
  • No
  • 05

    Please describe your public records knowledge / experience.

    06

    Are you familiar with Catalist / QAlert records software?

  • Yes
  • No
  • Required Question

    Keywords :

    public records, records management, compliance, Florida Sunshine Law, information redaction, data retention, report preparation, policy research, public request processing, government administration

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