Operations Manager

Job Summary :

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The Operations Manager is responsible for overseeing the day-to-day operational functions of the organization to ensure efficiency, productivity, and compliance with company policies and industry regulations. This role involves managing teams, streamlining processes, and collaborating with cross-functional departments to achieve business goals.

Knowledge of :

Low Voltage Contractor, Fiber Optic Cabling, Fire Alarm Systems, Fire Life Safety, Audio Visual A / V, Security Systems, CCTV, Access Control, Genetec, Lenel, Milestone, Wireless, Intrusion, Nurse Call,

Service and Maintenance. DAS, and ERRCS

Key Responsibilities :

• Plan, direct, and coordinate operational activities to meet organizational objectives
• Implement and monitor standard operating procedures to enhance productivity and reduce costs
• Lead, coach, and develop team members to ensure high performance and professional growth
• Track key performance indicators (KPIs) and prepare regular reports for leadership
• Ensure compliance with safety, quality, and regulatory standards
• Collaborate with other departments (e.g., finance, HR, sales) to align operations with company goals
• Oversee inventory, supply chain logistics, scheduling, and resource allocation
• Identify areas for process improvement and lead change management initiatives
• Manage budgets, contracts, and vendor relationships
• Resolve operational issues quickly and effectively to minimize disruption

Qualifications :

Preferred Experience (if applicable) :