Paralegal - Claims

Job Description

Job Description

Job Description

Mid-Sized, thriving Personal Injury Law Firm, located right near the Silver Spring Metro Station, is seeking a full-time Claims Paralegal capable of handling cases from inception to demand.

Minimum 2 years exp. in the field of Personal Injury. Spanish speaking a PLUS.

Responsibilities and Duties :

Serves, as the primary point of contact and triages prospective clients to the appropriate resource based on client needs, geographic location and other qualifying firm criteria. Responds to potential clients via phone, email, chat, and text. Coordinates and assists with the intake schedules for the all attorneys. Ensures the timely response from the attorneys to the prospective clients. Performs client relation responsibilities to ensure customer satisfaction and conflict resolution. Seeks client feedback to improve future firm-client

Qualifications :

• Bilingual (English and Spanish preferred)
• Experience drafting and filing legal documents for both Maryland, the District of Columbia and Virginia.
• Ability to organize and prioritize multiple tasks simultaneously
• Accuracy and attention to detail
• Excellent verbal and written communication skills
• Entry level paralegal experience preferred / considered
• Professional attitude and demeanor, with the ability to work in both groups and individually
• Administrative experience, including faxing, filing, typing, and other administrative skills
• Strong communication skills
• Independent thinker capable of developing and suggesting new and better means of completing assigned tasks

Job Type : Full-time

Benefits :

401(k)

AD&D insurance

Dental insurance

Disability insurance

Flexible schedule

Free parking

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance