Director of Cargo Systems and Performance

Director of Cargo Systems and Performance

Interested in working with a leading provider of cargo and freight handling services? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job :

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Growth potential

Why work for PrimeFlight?

• We are committed to being a leading provider of cargo services and freight handling services
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

About Us

• We perform a wide range of cargo and airport support services globally. Join us for a rewarding career in the aviation industry!

Director of Cargo Systems & Performance at PrimeFlight

The Director of Cargo Systems & Performance will lead the launch, adoption, and optimization of a next-generation Cargo Management System (CMS) including mobile warehouse capabilities to transform how we operate, measure, and present performance. This role is not just about deploying software it is about evolving our business model. By delivering real-time cargo visibility, automated discrepancy reporting, and streamlined compliance with global customs programs (ACAS, ACE, ICS2, PLACI, PACT), the Director will drive operational excellence. At the same time, data-rich performance dashboards will strengthen customer retention and growth, while positioning our brand as a tech-forward, agile cargo partner.

Responsibilities

• Oversee CMS deployment company-wide, ensuring seamless integration with customers, customs, and mobile warehouse tools.
• Develop KPI dashboards, automated reporting, and performance insights for internal teams and customers.
• Build a digital-first culture through training, SOPs, and adoption strategies.
• Present operational performance in clear, value-focused terms to reinforce trust with customers.
• Create scalable deployment models to support expansion into new regions.

Qualifications

• 18 years of age or older
• Eligible to work in the United States
• Based in Miami, FL, with flexibility to travel internationally up to 50%.
• 10+ years of experience in cargo handling, freight forwarding, or logistics technology leadership.
• Bilingual Spanish / English preferred.
• Proven record of leading technology-driven operational transformation.
• Expertise in cargo handling and airline systems.
• Proficiency in Microsoft Suite of products.
• Strong data analysis and performance reporting skills.
• Demonstrated leadership with executive presence and frontline credibility.
• Ability to implement and deploy large-scale system capabilities.
• Skilled in using data to drive business performance.
• Ability to present effectively in customer-facing and executive settings.
• Must successfully complete background check and drug screen.
• Flexibility to work various shifts, including nights, weekends, and holidays, as well as extended hours as needed to support operations.

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and / or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Physical activity / working conditions may include :

• Position is generally sedentary, can require prolonged periods of sitting and computer use.
• Frequent use of electronic devices; including cell phones, and / or tablets that involve repetitive motions of the arms, wrists, hands, and fingers.
• Standing, walking, bending, and reaching, can be for prolonged periods.
• Ability to review and interpret information in digital and print formats, with or without reasonable accommodation.
• Ability to respond to communication and safety signals, with or without reasonable accommodation.
• Ability to lift up to 25 pounds.
• Ability to travel by air for extended periods.
• Ability to see 20 / 20 with or without the use of corrective lenses.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.