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Summary
Repair, inspect, maintain, install, and relocate ARKRAY medical diagnostic equipment in the point of care and clinical laboratory environment and in-house. Utilize technical knowledge of ARKRAY diagnostic systems to resolve issues and ensure customer satisfaction. The employee is responsible for ensuring Field Service staff and main warehouse have adequate and correct part inventory levels. Handle and / or participate in a team that resolves customers' problems and issues. Also responsible for planning, organizing, scheduling, budgeting, and supervising technical personnel. Recruit, train, and develop Field Service Engineers to provide effective and timely customer support.
Summary
Repair, inspect, maintain, install, and relocate ARKRAY medical diagnostic equipment in the point of care and clinical laboratory environment and in-house. Utilize technical knowledge of ARKRAY diagnostic systems to resolve issues and ensure customer satisfaction. The employee is responsible for ensuring Field Service staff and main warehouse have adequate and correct part inventory levels. Handle and / or participate in a team that resolves customers' problems and issues. Also responsible for planning, organizing, scheduling, budgeting, and supervising technical personnel. Recruit, train, and develop Field Service Engineers to provide effective and timely customer support.
Duties And Responsibilities
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Medical Equipment Manufacturing
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Field Service Engineer • Plano, TX, US